PAYMENT POLICY

Our payment policies are linked to our shipping policies so please read both sections.

Scout Inflatables LLC. accepts payment by American Express, Visa, MasterCard and Discover as well as wire transfers, money orders, personal checks. Orders paid for by personal checks will not ship until the check clears.  All transactions are in U.S. Dollars. 

About Credit Card Payments:  

• Due to the high value of inflatable boats and rafts, we ship ONLY to the address where the customer receives their credit card billing statements. In other words -  we ship ONLY to the Credit Card BILLING address. NO EXCEPTIONS! We are required by Visa, Master Card and AMEX to ship ONLY to the billing address of your credit card, with a signature confirmation, in order to be protected against Credit Card Fraud and Chargebacks.
• If the customer needs to ship to the address that DOES NOT match the credit card billing address, or if your billing address is a PO BOX and you need to ship the merchandise to your alternative home address, these are the options: Payment by Personal or Bank check, Money Order, Western Union, or Bank Wire transfer.
• Customers may also contact a Credit Card issuing Bank and temporarily set an alternative shipping address as the PRIMARY Billing Address. These changes have to be done BEFORE the order is placed. After the item has been shipped, the customer may contact his/her Credit Card issuing the Bank once again and switch the Billing Address back to the original.
• We DO NOT accept credit card payments for orders outside of the Continental US or Canada. Payments outside of Continental US or Canada are accepted in a form of Bank Wire transfer. Please visit our Shipping Policy for more information about shipping overseas.
• All local pickup orders paid by credit cards are ONLY released to original credit card holders with proper identification present, and with the credit card used to place order in hand, ready for verification. Items will NOT be released to 2nd or 3rd parties, only to original credit card holder who must sign on invoice at the time of pickup.

All payments from Alaska, Hawaii, Caribbean or Puerto Rico and abroad have to be in the form of USPS Money Order or Certified Bank Check or Bank Wire Transfer. Please email us with your name/address and model number to request an Invoice.

Sorry, we do not offer COD or Financing. All orders must be paid in full before delivery. All local pickup orders are subject to a 9% CA state tax.

We ship ALL inflatable boats, paddleboards and air pads via FedEx Ground or UPS Ground with Signature confirmation.